To call Apple's ID policies when a person passes away strict would be an understatement.
Peggy Bush, a Canadian widow shared an iPad with her late husband on which she liked to play a card game. When she began having problems with the game her family decided to try reinstalling the game.
Unfortunately, Bush did not know her husband's Apple ID.
When her daughter called Apple she was initially told she would need to produce her father's will and death certificate to get the password.
When those were procured, Apple still refused to help.
Many phone calls later the family was told by Apple that they would need to get a court order for Apple to give them the password.
CBC News reported this story in "Apple demands widow get court order to access dead husband's password."
This is becoming a very common problem, and not just with Apple. Tech companies each have their own policy concerning when they will allow access to a deceased person's account. Despite the often express wishes of the deceased some companies will never allow access to accounts without a court order.
With business and financial transactions increasingly taking place online executors and family members, in Cincinnati and elsewhere, often need account access to handle the estate.
State legislators across the county are attempting to come up with a solution to this problem. Until it is fully resolved the best practice is to make sure the executor of your estate has a way to learn your account passwords. That way he or she can easily gain access to important accounts.
Remember: “An ounce of prevention is worth a pound of cure.” When making your estate plans or when probating an estate or administering a trust, do not go it alone. Be sure to engage a Cincinnati estate planning attorney.
For more information about estate planning, probate or trust administration in Cincinnati (and throughout the rest of Southwest Ohio) and to review free resources regarding estate planning, probate or trust administration, visit my website. If you have questions regarding this article or a particular legal matter, feel free to contact me at 513-399-PLAN (7526).
Reference: CBC News (Jan. 18, 2016) "Apple demands widow get court order to access dead husband's password."